We carefully prepare each order to ensure quality and accuracy before shipping.

Orders are processed within 1–3 business days (Monday–Friday) after payment confirmation. Orders are not processed on weekends or public holidays.

Estimated delivery times:

• United States & Canada: 7–14 business days
• Europe: 7–15 business days
• Australia & New Zealand: 10–18 business days
• Rest of the World: 10–20 business days

Delivery times may vary depending on your location, customs processing, and local carrier operations.

If your order contains multiple items, they may be shipped separately from different fulfillment centers. You may receive multiple tracking numbers, and each package may arrive at a different time.

You will receive a shipping confirmation email with tracking information within 24–48 hours after each item has been shipped.

At BrightSprout™, we proudly ship worldwide.

We work with trusted fulfillment partners to deliver our products to families across the globe. Shipping availability and delivery times may vary depending on your location, but rest assured — we do our best to bring brightSprout™ products straight to your doorstep, wherever you are.

At BrightSprout™, your satisfaction is important to us.

If you’re not fully satisfied with your purchase, you may request a return within 7 days of receiving your order, provided the item is unused and in its original packaging.

Customers are responsible for return shipping costs.

Once your return is received and approved, a refund will be issued to the original payment method within 5–10 business days, depending on your bank or payment provider.

For assistance with a return, please contact us at:

📧 info@brightsproutco.com